Stop the Vague Feedback Cycle

3 Coaching Questions HR Leaders Can Use to Help Managers Deliver Better Feedback

Why Feedback Breaks Down

  • Feedback sounds “clear” to the manager, but confusing to the employee

  • Conversations focus on what went wrong—not what to do differently

  • Managers either soften feedback too much…or avoid it altogether

  • The same issues keep resurfacing quarter after quarter

“Vague feedback isn’t a communication problem—it’s a leadership clarity problem.”

Building Sustainable Feedback Capability

When feedback lacks clarity, HR is often pulled into supporting individual situations—helping managers recalibrate conversations after the fact.

Most managers already have foundational feedback skills. The opportunity is elevating how those skills are applied—bringing greater precision, consistency, and situational judgment to feedback conversations.

Effective feedback isn’t built through a single training or a set of scripts. It develops when:

  • Managers learn how to think about feedback, not just what to say

  • Skills are reinforced through real scenarios and reflection

  • Coaching integrates feedback behaviors into daily leadership practice

In a free consultation, we’ll share practical insights and lessons learned from years of working with managers and leadership teams—along with clear ideas you can apply immediately.

Explore the Feedback Framework

A coaching-led approach HR leaders use to empower managers to deliver more effective feedback

The Free Guide

A concise set of coaching questions HR leaders can use in 1:1s, manager check-ins, or leadership development conversations.

Session Recording

A walkthrough of why these questions work, common feedback traps, and how HR can coach leaders through real feedback challenges

These resources introduce the approach. Applying it effectively often benefits from shared context and conversation.

If you’re looking to continue strengthening feedback capability across your organization, you may also be interested in upcoming sessions and events.

Want to Go Deeper?